Why Choose R & D Goatley?

Since 1974, R & D Goatley has been proudly family-run, founded by Russell and Dennis Goatley on a foundation of traditional values. Their commitment to unrivaled customer service, premium-quality products, and expert craftsmanship set the standard—values that continue to guide the younger generation today.

Our spacious, two-floor showroom is filled with our finest products, giving you the perfect opportunity to explore and choose what suits your needs best. We strongly encourage all customers to visit in person before making their decision.

Discover below why R & D Goatley is regarded the ‘GOAT’ in Sussex and consistently stands out as the trusted choice in the industry.

Why Choose R & D Goatley? Here’s What Sets Us Apart:

No Deposit Required

We believe in confidence and trust—no deposits on orders under £30,000. Pay in full only when your project is completed.

10 Year Guarantee

Enjoy a comprehensive 10-year guarantee on many of our premium products and 5 year guarantee on the working parts. Plus, our dedicated full-time service engineer is always ready to resolve any issues swiftly.

50+ Years of Trusted Experience

With over five decades of expertise in delivering high-quality workmanship, exceptional products, and outstanding local service, we are Sussex’s go-to glazing specialists.

Genuine Family-Run Business

Proudly family-run for two generations, the Goatley family brings passion, commitment, and personalized care to every project.

Fensa Registered/ MTC Compliant

We’re fully FENSA registered, and all our expert installers are MTC compliant and insured—guaranteeing safe, certified, and compliant installations.

Skilled, Long-Term Craftsmanship Team

Our craftsmen have been with us for years, delivering meticulous attention to detail and unmatched quality on every job.

Exclusive Supplier Partnerships

We have strong, trusted relationships with leading manufacturers, many of whom have chosen R & D Goatley as their only Sussex representative—bringing you exclusive access to top-tier products.

1000's of Satisfied Customers

With over 50 years in Sussex, we’ve earned the trust of thousands of satisfied customers.  Check out TrustPilot and Google Reviews and see for yourself!

Ethical, No-Pressure Sales Approach

No high-pressure tactics—just honest advice, fair pricing, and outstanding customer service. We let our products and reputation do the talking.

Raising the Bar on Quality and Service

At R & D Goatley, we understand there are cheaper options out there—but with us, you get the full package: expert knowledge, skilled craftsmanship, and installers who treat every project like it’s their own home. Our attention to detail and commitment to flawless delivery are unmatched, ensuring your investment lasts for decades.

We don’t just fit windows and doors; we provide peace of mind with comprehensive guarantees and a customer care experience that’s second to none. Our five decades of experience and dedication to quality mean your home is in the best hands, every step of the way.

We don’t strive to be the cheapest – there is no other company in Sussex can compete with the integrity, reliability and values we’ve upheld since 1974. That’s why we’re still family-run, still thriving and still the trusted choice for discerning homeowners investing in quality, style and security for their home.

A few clients comments

This firm has installed double glazing at our home many times over recent years. We have always been pleased with the quality of their products and the efficiency of their installers. We would recommend them to anyone

I did not realise that companies still exist offering such excellent personal service during the whole process from sales, through installation and subsequent support. An all round excellent family business.

We have had windows fitted by Goatleys before and have always found them knowledgeable and efficient. They offer sound advice and an excellent product. The team they send into our home have been courteous and conscientious.

We are very happy with the service and there was a great range of products. The windows & patio door are good quality. We were surprised at just how well the installers fitted the windows without damaging the surrounding decoration. 

See more of our clients comments